Our Story
SmartHubb was founded in Idaho Falls with a straightforward mission: to level the playing field for local business owners who had been underserved, overcharged, or simply let down by agencies that overpromised and underdelivered. We saw too many great businesses in Idaho Falls and across Eastern Idaho struggling online, not because their service was lacking, but because they had never had a proper digital marketing strategy built around their specific market and goals. That gap is what SmartHubb was created to close.
From the beginning, we set out to build something different. Rather than trying to serve hundreds of clients with templated campaigns, we chose to work with a focused number of businesses, go deep on strategy, and stay accountable for the results. That approach has defined how we operate and how we grow. Every client we take on receives genuine attention, a customised plan, and a team that communicates clearly throughout the entire relationship.
Today, SmartHubb serves local service businesses across Idaho Falls, Pocatello, Rexburg, and Blackfoot, as well as service-based and eCommerce businesses across the United States. What has stayed constant through that growth is our commitment to honesty, transparency, and outcomes that show up in your business, not just in a marketing report.
What We Believe In
Great marketing is built on a foundation of trust. We believe that the best agency relationships are the ones where the client always knows what is being done, why it is being done, and what it is achieving. That belief shapes how we communicate, how we report, and how we make decisions on behalf of the businesses we work with.
Honest Communication
We say what we mean and mean what we say. If something is not working, we tell you. If a strategy needs to change, we explain why and bring you a clear alternative.
Results Over Tactics
We are not interested in activity for its own sake. Every campaign, every piece of content, and every automation we build has a defined purpose tied to your business growth.
Local Understanding
Idaho Falls is where we come from, and that context matters. We understand the Eastern Idaho market, the local customer mindset, and what it takes to compete effectively in this region.
Long-Term Thinking
Good digital marketing compounds over time. We build strategies designed to deliver growing returns, not just short-term spikes that fade when a campaign ends.
Respect for Your Time
Business owners are busy. We take the detail off your plate, keep reporting clear and accessible, and make sure every touchpoint with our team is efficient and useful.
Meet the Team
SmartHubb is made up of strategists, writers, designers, and paid media specialists who work together to deliver integrated digital marketing for every client. Each team member brings focused expertise to the projects they work on, and every client account is managed by a dedicated point of contact who knows your business inside and out.
Our Credentials and Experience
SmartHubb brings a depth of experience across every major digital marketing discipline. Our work spans local SEO and national campaigns, custom website builds, multi-channel paid advertising, long-form content strategy, and complex CRM automation setups. We invest continuously in training, tools, and research to make sure our clients always benefit from current best practices.
- Based in Idaho Falls, serving Eastern Idaho and clients across the United States
- Specialists in SEO, PPC, content marketing, web design, and CRM automation
- Experience across local service businesses, eCommerce brands, health and wellness professionals, B2B consultants, and real estate and finance professionals
- Users of AI-driven SEO tools and advanced automation platforms to give clients a competitive edge
- Committed to transparent, data-led reporting on every account
Let's Talk About Your Business
If you are looking for a digital marketing partner that will take your business seriously, communicate clearly, and build a strategy that delivers real results, we would be glad to hear from you. A free demo call is the best place to start.
No pressure. No obligation. Just a clear look at what’s possible.