Everything you need to know before booking your free demo
What is SmartHubb and what do you do?
SmartHubb is a digital marketing agency based in Idaho Falls, Idaho. We help local service businesses, eCommerce brands, and small businesses across the United States grow their online presence, generate more leads, and build marketing systems that deliver consistent results. Our core services include SEO, paid advertising, content marketing, website design, and CRM automation.
Where is SmartHubb based and who do you work with?
We are based in Idaho Falls and primarily serve businesses throughout Eastern Idaho, including Pocatello, Rexburg, and Blackfoot. We also work with service-based and eCommerce businesses across the U.S. who want a focused, communicative agency rather than a large firm where their account gets lost in the volume.
How long has SmartHubb been in business?
SmartHubb was founded with the mission of helping Idaho Falls businesses compete online and has been growing steadily since. Our team has hands-on experience across all major digital marketing disciplines, and we invest continuously in staying current with platform changes, algorithm updates, and emerging best practices.
What makes SmartHubb different from other digital marketing agencies?
A few things consistently stand out for our clients. We work with a focused number of businesses at any one time so that every account receives genuine attention. We communicate in plain language, report on the metrics that actually matter to your bottom line, and we do not make promises we cannot keep. Being based in Idaho Falls also means we understand the local market in a way that a national agency simply cannot replicate.
Is SmartHubb the right fit for every business?
We are honest about this. SmartHubb works best for businesses that are serious about growing online, willing to invest in their marketing consistently, and open to a collaborative relationship. We are not the right fit for businesses looking for a one-time project with no ongoing strategy, or for those with no marketing budget and expectations of overnight results. When we take on a client, we are committed to their growth, and we ask for the same commitment in return.
How do I get started with SmartHubb?
The first step is a free demo call with our team. You can book directly through our website or get in touch via the contact form. That initial conversation gives us a chance to learn about your business, understand your goals, and give you an honest picture of what we can realistically deliver for your specific situation.
What happens on the free demo call?
The demo call is a genuine two-way conversation, not a sales presentation. We will ask about your business, your current online presence, and what you are trying to achieve. We will also walk you through how SmartHubb works and, where relevant, give you early observations about your current digital footprint. There is no pressure to commit during or after the call.
How long does it take to get a campaign live?
The timeline depends on the services involved. For paid advertising, campaigns can typically be built and launched within one to two weeks of strategy sign-off. SEO work begins immediately but takes longer to show results, usually three to six months of consistent effort before significant search ranking improvements become visible. Website projects vary based on complexity. We set clear timelines during the discovery phase so you always know what to expect.
Do I need to sign a long-term contract?
Our plans are structured as ongoing engagements because digital marketing delivers the best results when applied consistently over time. We will always be transparent about the commitment involved before you sign anything, and we aim to earn your continued partnership through results, not lock-in clauses. Reach out to discuss the terms that apply to each plan level.
What information do I need to provide to get started?
The more context you can give us about your business, the better. Useful starting points include your current website, any existing advertising accounts, details about your target customers, and a clear sense of your growth goals and budget. Do not worry if you do not have everything organised. Part of our discovery process is helping you work through exactly that.
What digital marketing services does SmartHubb offer?
SmartHubb offers five core service areas: Search Engine Optimisation (SEO), Paid Advertising including Google, Facebook, and Instagram campaigns, Content Marketing, Website Design and Optimisation, and CRM and Marketing Automation. These services are available individually or as part of our Silver, Gold, and Platinum plans, which bundle them into integrated growth strategies.
Can I use just one service, or do I need a full plan?
We offer both options. Some clients engage SmartHubb for a specific service such as a website build or an SEO campaign, while others prefer a fully integrated plan that covers multiple channels working together. For most businesses, the most efficient path to growth involves multiple services working as a system, and we will always explain our reasoning when we make a recommendation.
Do you work with businesses in any industry?
We have experience across a wide range of industries, with particular depth in local service businesses such as trades, healthcare, and professional services, as well as eCommerce brands, health and wellness providers, B2B consultants, and real estate and finance professionals. If you are unsure whether we have relevant experience in your industry, the best approach is to get in touch and ask directly.
Can you handle digital marketing for a business based outside Idaho?
Yes. While our local expertise is rooted in Idaho Falls and Eastern Idaho, we work with service-based and eCommerce businesses across the United States. Many of our national clients value the focused, personal approach that comes with working with a smaller agency, combined with the tools and strategy capability to compete in any market.
How do I know which SmartHubb service is right for my business?
The answer depends on where your biggest gap is right now. If customers cannot find you online, SEO and website work are typically the priority. If you need leads quickly, paid advertising may be the fastest route. If you are getting enquiries but losing them before they convert, CRM automation can make a significant difference. Our free demo call is specifically designed to help you work through this question with a clear head rather than guessing.
Still Have a Question?
If something is not covered here, we would rather you asked than guessed. Reach out through the contact form and one of our team members will give you a direct, honest answer.
No pressure. No obligation. Just a clear look at what’s possible.